Sorry State is deeply committed to supporting the international punk scene, and we have always worked to find the lowest possible international shipping rates. If you want to order from Sorry State and have your items shipped outside the US, we are eager to work with you to find a solution that meets your needs. Below we outline some of our most common international shipping strategies, but if you have something different in mind please feel to email us to discuss.
The shipping rates on our website are designed to give you the best price on the most common order sizes. Most of our international parcels are shipped via the Asendia USA service, which offers door to door tracking on all parcels at rates much lower than the USPS international rates most sellers offer.
Shipping Consolidation Service / Hold Piles
We encourage all of our international customers to use our shipping consolidation service, where we hold multiple orders for you and ship them together when the parcel is large enough to get the best available rate. For most countries, parcels weighing between 2.5 and 5.5 kilos offer the best value per item. Click here to learn more about our shipping consolidation service, and please contact us via email or the chat box on the website if you have any questions.
Couriers and Other Options
We also have access to a courier service via FedEx that offers very fast and cheap service for larger parcels over 6 kilos. This service works great for many (but not all) countries, including Canada, the UK, and much of Western Europe. We are always interested in finding cheaper and better shipping options, so if you know of any options we don't offer please let us know via the chat box on the website!
Customs and Taxes
Currently any customs duties and taxes on your order will be due at the destination. However, we are in the process of securing an IOSS number and UK and EU tax IDs. When this process is complete, all customs duties and taxes will be included in the shipping price you pay and your parcels will be delivered with no additional charge. Once we have these numbers you can expect parcels to clear customs much quicker since all customs information will be transmitted electronically. We will update this page when this process is complete.
Unfortunately carriers are cracking down on parcels with artificially low customs values and vague or incomplete item descriptions. By default, Sorry State's orders ship with the actual retail value of the items declared to customs. Please reach out if you would like us to use different customs values, but if the parcel is returned or does not successfully clear customs, the buyer must assume any costs we incur.